About us
In business established 1997, we have become a leading manufacture of the kitchen equipment, specialize in manufacturing planetary mixers and spiral mixers to provide high-quality products at market competitiveness while maintaininghigh-quality customer service, prompt and efficient shipments.
We have three brands in total: CookingPro, Starich, Xingfeng. We are still loyal to initial philosophy of designing, building, purchasing and distributing simple, reliable and solid products, in order to allow all customers in every corner of theworld an easy and lasting use.
At last, the company has built up a good reputation in the market. Our royal customers are everywhere in the world as you may see many brands are buying our products.
Structural design
is the biggest advantage of CookingPro.
As it has 22 years of industry experience, each drawing has been changed countless times by engineers. The modifications and problems of structure, materials, dimensions, tolerances, processing, measurement and assembly, testing, etc. are shown in the design which is extremely precious data that we convert these data into our data. In appearance design, based on our product data and experience and then hire Italian and Swedish design companies to design the appearance, so that the product more in line with the international market favorite.
Innovation
is the goal we are pursuing
Bringing in the latest technology to our products to ensure every user can easily operate, such as programming function to save recipe. In the future, CookinPro will continue to bring more intelligent operations, such as remote monitoring and APP operation, LCD intelligent operation panel and so on. In addition, we deeply know that the requirements for kitchen hygiene are very high, strictly follow the hygiene standards to ensure product materials and the finished machinery comply with CE, ETL, CSA, NSF sanitary Request, let users use it with peace of mind.
Concentration
is the secret of our success
From 1997 to the present, we are specialized in the production of planetary mixers and dough mixers, managing the process from production to packaging, and each mixer we produce has a tracking number, which can be traced back to production time, who is responsible for the production of each part, can be found out in time. Each equipment tool, special measuring instruments make regular inspections and precision calibration regulations and correct use methods, not only can improve the life of the equipment, but also avoid the occurrence of safety accidents, protect the safety of employees, and more importantly, keep the parts high degree of accuracy and can meet the requirements of product quality.
After-sale solutions
are what we are proud of.
Any product may have after-sale problems, we never ignore what issue we would face, indeed, we build up a complete after-sale solutions, such as long distance video teaching, online technical guidance, maintenance operation guidance, and dispatching maintenance personnel. In 2008 , due to the negligence of the lubricant supplier review, caused a large-scale quality problem in our products, we chose to compensate customers at the cost of bankruptcy, and sent maintenance personnel to repair abroad for customers. We learned from past experience to make us clearly to recognize we cannot loosen our quality standard, and the most important we must be honesty to customers which is also the most basic principle.